SHIPPING ADDRESS

In order to provide good service and timely and efficient deliveries, please enter the correct pin code in the shipping address field of the Registration Form. Also, it is very important for us to have your contact number, so please enter your correct phone number while registering.

DELIVERY IN INDIA

The estimated time of delivery within India is generally 5-7 business days, time may vary according to your delivery location.Please note that if your location is not served by our regular courier partners, then we will be dispatching your order through Value Payable Post (VPP) or Speed Post. In such cases, delivery duration may vary from 7-10 days.Delivery time may also vary according your delivery location. Orders placed from North East India require minimum 10-12 business days for delivery.

RETURN

Returns are acceptable with replacement of the products or reversal of full amount paid by the customer with 7 days of receipt of the product. However, returns are limited to following cases:

In case of damaged or defective products: Do not worry, if upon delivery of the product, you find that the product is received in damaged condition immediately notify our Customer Care team at 09935504700 or support@j-amada.com, we will refund, or send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.
In case of different product dispatched: Do not worry, if upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at 09935504700 or support@j-amada.com. We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.

Refund

We will initiate your refund within 3 working days of our confirmation. However, it may take 7-15 working days to get it credited / reflected in your bank or credit card account statement as this involves inter-bank refund procedures which may take time.